Schedule B - Events-as-a-Service
Effective Date: 2026-04-06
Provider: Pear Events S.L. Customer: As identified in the applicable Statement of Work
This Schedule B forms part of the Main Service Agreement between the Provider and the Customer. Capitalised terms not defined herein have the meanings given in the MSA.
SECTION I — SERVICE DESCRIPTION
Clause B1: Scope of Service
- (a) Pear Events' Events-as-a-Service ("EaaS") offering covers the full lifecycle of business event delivery, including strategic planning, vendor identification and coordination, guest management, logistics, and on-site execution where applicable.
- (b) The service is provided as a single, unified offering. On-site or boots-on-the-ground delivery is an extension of the standard service and is available as an upsell. The level of physical presence for a given event is agreed in the applicable SOW; the absence of an on-site component does not constitute a reduced or partial service.
- (c) The specific scope, deliverables, timeline, and responsibilities for each engagement are set out in a Statement of Work ("SOW"), which must be executed by both parties before work commences.
Clause B2: Management Fee
- (a) In addition to the event budget (as defined in Clause B4), Pear Events charges a pre-agreed management fee for each EaaS engagement. The management fee compensates Pear Events for planning, coordination, and delivery services and is separate from any third-party vendor costs.
- (b) The management fee is specified in the applicable SOW and is, by default, invoiced together with the advance budget payment described in Clause B4.
- (c) The management fee is non-refundable once the engagement has commenced, except in the case of Pear Events' material breach.
SECTION II — ENGAGEMENT PROCESS
Clause B3: Statement of Work
- (a) Each EaaS engagement requires a signed SOW specifying, at minimum:
- (i) the event concept, objectives, and date(s);
- (ii) the agreed event budget;
- (iii) the management fee;
- (iv) the scope of services (including whether on-site delivery is included);
- (v) key milestones and approval deadlines; and
- (vi) the Customer's designated point of contact.
- (b) SOWs may be updated dynamically via the Platform. An SOW update (including a budget increase approved by an Authorised User with the requisite permissions) takes effect upon approval and is incorporated into the original SOW in accordance with Clause 3 of the MSA.
Clause B4: Advance Budget Payment
- (a) Before Pear Events commits to any third-party vendor obligations (including venue bookings, catering, AV, or other event services), the Customer must pay 100% of the agreed event budget, fourteen (14) calendar days in advance, in addition to the management fee.
- (b) Where the Customer has agreed post-billing terms in the applicable SOW, Pear Events will front vendor costs on the Customer's behalf. In this case, the full budget remains due and payable on the terms specified in the SOW, and Pear Events' right to recover all committed costs is not affected by any subsequent dispute or cancellation.
- (c) The event budget is the Customer's budget, managed by Pear Events on the Customer's behalf. Third-party vendor costs are passed through without markup.
Clause B5: Budget Overruns
- (a) Pear Events may exceed the agreed event budget by up to 10% of the total budget or €250 (whichever is higher) without seeking prior approval from the Customer. Such overruns will be invoiced following the event.
- (b) Any projected overrun beyond the threshold in Clause B5(a) requires written confirmation from the Customer's designated point of contact before the additional costs are committed. Pear Events shall not be liable for delays or reduced event quality resulting from the Customer's failure to respond to a budget overrun request in a timely manner.
- (c) Budget overruns within the threshold of Clause B5(a) are payable within the standard payment terms of the MSA. Disputed overruns must be raised in writing within fourteen (14) calendar days of the invoice date.
Clause B6: Customer Obligations and Approvals
- (a) The Customer must provide all information, approvals, and materials required by Pear Events within the timeframes set out in the SOW or, where no timeframe is specified, within ten (10) Business Days of request.
- (b) Pear Events shall not be liable for delays, additional costs, or reduced event quality caused by the Customer's failure to provide timely approvals or materials.
- (c) Any changes requested by the Customer after SOW execution must be agreed in writing via a Change Order. Changes may affect the budget, management fee, and timeline.
SECTION III — REGULATORY AND LEGAL RESPONSIBILITY
Clause B7: Event Permissions and Compliance
- (a) While Pear Events may assist in identifying requirements or liaising with venues on the Customer's behalf, the Customer is the legal organiser of the event for regulatory purposes. The Customer is therefore solely responsible for obtaining all necessary permits, licences, and authorisations required by applicable law for the event to take place. This includes, without limitation, any public gathering permits, premises licences, food hygiene certifications, health and safety compliance obligations, and any local regulatory requirements.
- (b) Pear Events does not assume any regulatory or legal liability in connection with the organisation or hosting of the event, and does not act as the event organiser in any legal, statutory, or regulatory sense.
- (c) The Customer shall indemnify Pear Events against any liability, fines, penalties, or claims arising from the Customer's failure to obtain required permits or comply with applicable event-related regulations.
SECTION IV — POSTPONEMENT
Clause B8: No Cancellation; Postponement Rights
- (a) EaaS engagements cannot be cancelled once a SOW has been executed. The Customer's obligation to pay the management fee and all committed vendor costs survives any attempted cancellation.
- (b) The Customer may request one (1) postponement per event, provided that:
- (i) the request is made in good faith and in writing to Pear Events;
- (ii) the rescheduled event date falls within twelve (12) months of the original event date; and
- (iii) the Customer acknowledges that certain prepaid vendor costs may be non-recoverable and that vendors may not release the Customer from commitments made prior to the postponement request.
- (c) Pear Events will use reasonable efforts to renegotiate vendor commitments on the Customer's behalf in the event of a postponement, but does not guarantee that any prepayments or contractual commitments to vendors will be refunded or waived.
- (d) Any costs incurred as a result of postponement, including vendor rebooking fees, are for the Customer's account and will be invoiced in addition to the original budget.
- (e) If a postponed event is not rescheduled within twelve (12) months of the original event date, it shall be treated as a cancellation. All committed costs and the management fee remain due and payable in full.
SECTION V — SUBCONTRACTORS AND VENDORS
Clause B9: Use of Subcontractors
- (a) Pear Events may engage third-party vendors and subcontractors (including venues, catering companies, AV suppliers, and logistics providers) in connection with EaaS engagements.
- (b) Pear Events shall use reasonable care in the selection of vendors but is not responsible for the performance, quality, or reliability of third-party vendors beyond that standard of care.
- (c) The Customer must not directly instruct Pear Events' subcontractors or vendors during an engagement without Pear Events' prior written consent. Any direct instructions given in breach of this Clause are at the Customer's sole risk.
SECTION VI — LIABILITY SPECIFIC TO EVENTS-AS-A-SERVICE
Clause B10: EaaS-Specific Liability Exclusions
- (a) Force Majeure and Event Cancellation. Pear Events shall not be liable for additional costs, losses, or damages arising from event postponement or impossibility caused by a Force Majeure Event (as defined in the MSA). Vendor costs committed prior to the Force Majeure Event remain the Customer's responsibility.
- (b) Third-Party Vendor Performance. Pear Events shall not be liable for failures by third-party vendors (including venue no-shows, catering failures, or AV failures) beyond a failure to exercise reasonable care in their selection.
- (c) Event Outcomes. Pear Events makes no guarantee regarding event attendance, the commercial outcomes of any event, or the return on investment of any EaaS engagement.
- (d) Committed Vendor Costs. The liability cap in Clause 28 of the MSA does not apply to third-party vendor costs committed on the Customer's behalf. The Customer is solely and directly liable for all such costs, regardless of any dispute with Pear Events.
This Schedule B is incorporated into and forms part of the MSA between the Provider and the Customer as identified in the applicable Statement of Work.